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Help using your account

Help to sign in to myGov and manage your account through the website.

Manage sign in details
Find out how to change your username, password and 2 factor authentication option through the website.
myGov sign in help
Find tips for troubleshooting if you can’t sign in to your myGov account.
Accessing myGov while overseas
Find out how to sign in to your myGov account while overseas so you can access government services online.

Manage your account settings

How to update your details in myGov
Find out how to update your contact details, name or date of birth in myGov.
How to view your account history
Find out how to view your myGov account history.
How to close your myGov account
Find out how to close your myGov account.
Use your myGov Inbox
Find out about your myGov Inbox.
Connect your Digital ID
Find out how to connect and disconnect your Digital ID to your myGov account.

Page last updated: 1 October 2024